Shipping policy
SHIPPING POLICY
Last updated: 29.5.25
Thank you for shopping with us! Below is everything you need to know about how and when your order will be shipped.
Order Processing
- All orders are processed within 3 business days.
- Once your order has been shipped, you will receive an email confirmation with tracking details.
Shipping Rates & Estimated Delivery Times
UK Shipping
- Flat rate: £4
- Estimated delivery: 2–5 business days
EU Shipping
- Flat rate: £12
- Estimated delivery: 5–10 business days
International Shipping (Rest of World)
- Flat rate: £16
- Estimated delivery: 7–21 business days
Customs, Duties & Taxes
For orders outside the UK:
- Your package may be subject to import taxes or customs fees once it arrives in your country.
- These charges are not included in your order total and are the responsibility of the customer.
Tracking
All orders include tracking. You’ll receive your tracking number via email once your order has been dispatched. Please allow 24–48 hours for tracking info to update.
Incorrect Addresses & Delivery Issue
Please make sure your shipping address is accurate when placing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses.
If you have any questions about shipping or your order, feel free to contact us at theoceanbliss@gmail.com